Perceived Risk and Trust in the Adoption of Cloud Computing Services and Their Effects on Organizational Performance

The emergence of cloud computing services has driven fundamental changes in IT services, and such services are exploding in popularity throughout the world. Cloud computing services enable user access to a range of technologies and applications by increasing business agility and reducing the cost and complexity of providing IT, which in turn improves business efficiency. However, the use of cloud computing services remains limited and has also raised security risks. Thus, this study intends to explore the determinants of user intention and organizational performance in cloud computing services. This study used the technology acceptance model (TAM) to examine the effects of perceived risk and perceived trust on intention to use and organizational performance through perceived usefulness and perceived ease of use. A self-administered questionnaire was employed to collect data for statistical analysis. The data analysis for this study included descriptive statistical analysis, reliability and validity analysis, Pearson correlation analysis and regression analysis. The empirical results supported all hypotheses and findings. Suggestions for future research are discussed, and recommendations and limitations are also addressed in this